On July 16, 2020, we were notified of a security breach at Blackbaud, a company that provides fundraising and donor engagement software to a large number of nonprofits, including Ecotrust. At some point beginning on February 7, 2020 and intermittently until May 20, 2020, a cyberattack allowed a cybercriminal to remove Blackbaud backup files that may have contained information about Ecotrust’s community, such as contact information, donation dates, and amounts.
As reported by Blackbaud, the cybercriminal did not access bank, credit card information, or social security numbers from Ecotrust’s database. Furthermore, Blackbaud via a third party paid for the stolen data to be destroyed and has no reason to believe the information “was or will be misused, or will be disseminated or otherwise made available publicly.”
We are frustrated and deeply concerned about this incident. We are in close contact with Blackbaud, and we have confirmed with IT experts that we are taking appropriate measures to ensure the security of our community’s information. We will continue to carefully monitor the situation for any inconvenience or harm this breach may cause our community. As a best practice, we recommend you remain vigilant and promptly report any suspicious activity or suspected identity theft to us and to the proper law enforcement authorities. Should you have any further questions regarding this matter, please contact Ecotrust’s Vice President of Development and Engagement, Lily Abood, at (503) 467-0771 or firstname.lastname@example.org.